Shipping Policy

  • Shipping and handling on returned merchandise is non-refundable unless you have received incorrect merchandise. upon the day of arrival of damaged or incorrect product you are to send email attaching a picture of item received to for verification.
  • All orders are shipped using USPS/ FEDEX / UPS within 1-7business days
  • Please note that Crooked Letter Kitchen is not responsible for any shipping/delivery delays. we encourage to allow time for delivery in case any delays occur.
  • Once order has began processing or has already shipped we are not able to update any shipping addresses so please make sure correct information is uploaded.
  • Not accepting international orders at this moment

Return Policy

  • All sales are final for online products to include seasonings and sauces
  • All sales are final no refunds unless product was received damaged or seal was broken.
  • Return processing time may take 2 to 3 business days.
  • Abandoned/refused packages will not be refunded
  • Not accepting international orders at this moment